Heritage Funeral Program

Frequently Asked Questions

What size are your funeral programs?

Our programs are bifold, measuring 5.5×8.5 inches when folded (a single 8.5×11 sheet folded in half). This creates four printed panels — front cover, back cover, and two inside pages. The size is comfortable to hold during services and fits nicely as a keepsake.

What sections can I customize in the program?

Every section is fully customizable. The front cover features the photo, name, and life dates. The back cover has funeral details and a reflection. Inside left has the order of service and pallbearers. Inside right has the obituary and a thank you note from the family.

How many programs should I order?

We recommend ordering for all expected attendees plus 15-20% extra. Additional programs are often wanted by family members, can be mailed to those who couldn't attend, and serve as lasting keepsakes. It's better to have extras than run short.

What should I include in the order of service?

A typical order of service includes: welcome and introduction, prayer, scripture readings, musical selections, eulogy, speakers and tributes, viewing, and recessional. List each element in order with speaker names and their relationship to the deceased.

How quickly can I receive my programs?

Most orders ship within 24 hours. Standard shipping typically delivers in 2-3 business days. Rush production and overnight shipping are available for urgent needs. We understand funeral timelines and prioritize memorial orders.

What if I need programs for a service tomorrow?

Contact us immediately — we often accommodate rush orders. With same-day production and overnight shipping, we can deliver to most locations within 24 hours. Call or email us directly for fastest response on urgent requests.

What paper quality are programs printed on?

All programs are printed on premium cardstock that feels substantial and professional. The quality stock folds cleanly and holds its shape. Colors are vibrant, photos are sharp, and text is easy to read. These programs are made to be treasured keepsakes.

What if there's an error in my program?

Our design editor shows you a high-quality live preview as you create — what you see on screen is exactly what will be printed, so there are no surprises. We may make minor adjustments to text sizing and fit if it improves the overall look. If your programs arrive with any print quality issues, we'll reprint at no charge.

How do I create my funeral program?

Choose a design template, then customize using our online editor. Upload your photo, enter the name and dates, add your order of service, obituary, pallbearers, and thank you message. You'll see a high-quality live preview as you design — what you see on screen is exactly what will be printed.

Can someone help me with my program design?

Yes! Our compassionate design team can help with layout, obituary formatting, photo enhancement, and content suggestions. We respond within one hour and understand this is a difficult time. Many families appreciate having professional guidance.

Can I order matching memorial products?

Yes, we offer coordinating prayer cards, memorial posters, bookmarks, and guest books. Using the same photo and design elements creates a beautiful, cohesive memorial suite that families often appreciate.

Do you offer volume discounts?

Yes, volume pricing is automatically applied to larger orders. The per-program cost decreases as quantity increases. This makes ordering extras for keepsakes very affordable. Contact us for quotes on very large orders.