Funeral home beta

Tell us what happened.

You are one of a handful of homes using this, so there is no survey to average you into. Every answer here changes what gets built next, and the unflattering ones change it most.

Nothing is required. Answer the parts you have an opinion about and skip the rest. It should take about five minutes.

How it works now

Before Embrance. We have never seen this from your side, and every guess we make about it shapes what we build.

Do families get a slideshow at your services today?

When there is one, who actually makes it?

How do the photographs reach you now?

Roughly how long does one take, from first asking for photos to something you can play?

Once the photographs are in, how much back and forth is there with the family about the slideshow itself?

What happens today when a family finds more photographs after you have already made the slideshow?

Using it

Only if you have run a real family through it.

Where did you get stuck, confused, or annoyed?

Was there anything you expected to be there that was not?

Where the line sits

The part we are least sure of: what belongs to your staff, and what belongs to the family.

If the film came back already framed and already in order, would you still want to look at every photograph before it went out?

Who should decide there are enough photographs and it is time to build it?

A cousin sends four more photographs the morning of the service. What should happen?

The honest questions

The two answers that decide whether this is worth building.

If you never had to open anything, and a finished film simply came back before the service, would that be better or worse than doing it yourself?

What would make you use this for every family?

What would stop you using it on a real family next week?

Anything else. Including anything we did not think to ask.

Who is this?

Optional. Only so Noah can follow up on anything you raised.

Answer what you can. One box is genuinely useful.