Copyright

1. Our Role

Embrance hosts memorial slideshows and printed memorial products made from content that customers and their families upload. We do not select, source, or supply commercial recordings. Every person who adds a photograph, video, or song confirms that they have the right to use it, as set out in our Terms of Service.

We respect the rights of copyright holders and respond to notices of claimed infringement under the Digital Millennium Copyright Act, 17 U.S.C. 512.

2. Designated Agent

Send copyright notices and counter notices to our designated agent:

• Embrance, Copyright Agent
• Email: hello@myembrance.com
• Phone: (203) 520-4256
• Postal address: available on request at the email above.

Put the word Copyright in the subject line so it is routed quickly. This address is for copyright matters only; questions about an order should go through our contact page.

3. Sending a Notice of Claimed Infringement

If you believe content hosted by Embrance infringes a copyright you own or are authorized to act for, send our agent a written notice that includes:

1. Identification of the copyrighted work you claim has been infringed.
2. Identification of the material you claim is infringing, with enough detail for us to find it, such as the address of the page it appears on.
3. Your name, mailing address, telephone number, and email address.
4. A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
5. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
6. Your physical or electronic signature.

On receipt of a notice that meets these requirements we will promptly remove or disable access to the material, and we will notify the customer whose product it belongs to. Knowingly misrepresenting that material is infringing can make you liable for damages under 17 U.S.C. 512(f).

4. Sending a Counter Notice

If material you uploaded was removed in response to a notice and you believe that was a mistake or a misidentification, you may send our agent a counter notice that includes:

1. Identification of the material that was removed and where it appeared before removal.
2. Your name, mailing address, telephone number, and email address.
3. A statement, made under penalty of perjury, that you have a good faith belief the material was removed as a result of mistake or misidentification.
4. A statement that you consent to the jurisdiction of the federal district court for the district in which your address is located, or, if outside the United States, any district in which Embrance may be found, and that you will accept service of process from the person who sent the original notice or their agent.
5. Your physical or electronic signature.

We will forward the counter notice to the person who sent the original notice. Unless they tell us within ten business days that they have filed a court action to restrain the use, we will restore the material between ten and fourteen business days after receiving the counter notice.

5. Repeat Infringers

We will close the account, and decline further orders, of any customer who is the subject of repeated valid notices of infringement, and we may do so after a single notice where the circumstances warrant it.

6. A Note for Families

A slideshow made for a service, and shared with family from the page we host, is usually viewed privately. If you post it to a public platform, that platform may mute or remove copyrighted music on its own; we cannot prevent that. The songs in your slideshow are the ones you and your family provide, and it is your responsibility to have the right to use them.